Case Studies

易建联湖人

The Rio Tinto Staff Superannuation Fund is managed by a separate Trustee company (Rio Tinto Staff Fund Pty Ltd) with a Board of Directors. This board invests members’ money prudently while striving to maximise investment returns, maintain legislative and industry compliance, and provide ‘member-focussed’ services and assistance. Rio Tinto Staff Superannuation Fund has been a Diligent Boards? client since October 2012.

易建联湖人

For each of Rio Tinto Staff Superannuation Fund’s board and subcommittee meetings, administrative staff were tasked with putting together board papers and sending them out as hard copies. These hard copies/materials had to be printed, collated and delivered to board members. This was a very labour intensive process, adding up to several weeks worth of work each quarter. Ultimately, it was consuming most of the time of two full-time staffers, costing the company hundreds of thousands of dollars in resourcing per year.

Faced with a downturn in the mining industry, the company underwent a restructuring that resulted in losing administrative headcount. With each of the remaining employees already stretched to capacity, there was no scope to take on the comprehensive board paper preparation process.

Fund Secretary Brett Grant knew there had to be a solution, seeking to automate the lengthy process so he could ensure staff were working on value-added activities.

易建联湖人

Today, Diligent Boards is the foundation of communication for Rio Tinto Staff Superannuation Fund. Moving to a paperless system has enabled the super fund to assemble board materials in minutes, not weeks.

“The speed of being able to get things finalised has improved exponentially. With Diligent Boards, we can finish the papers and have them distributed within a day. It has transformed the entire process – from the way we collate board papers to the way we get papers out to directors.”

With papers now available to all 11 board directors at their fingertips, the full history of fund documents can be searched at any given time, Grant said. “That has been one of the huge hidden advantages of going from a paper-based system to an electronic system.”

Thanks to Diligent Boards, the company has saved the salary of one full-time person, alongside additional savings in paper, couriers, folders and other materials.

“As well as the cost savings, it has saved our employees from doing work that didn’t add value, and that no one enjoyed. The team spent hours bending folders, punching holes in the papers, binding and mailing out – none of which was very exciting work. Now, everyone feels as though the work they are doing is important,” Grant said.

“Diligent Boards has been so transformational for our organisation that I’d recommend it wholeheartedly to any organisation still doing it by paper. It’s a fantastic solution.”